Project initiation timelines depend on our current capacity and project complexity. For standard web development projects, we can typically begin within 1-2 weeks of contract signing. Complex enterprise projects may require 3-4 weeks for proper planning and resource allocation. We always provide a detailed project timeline during our initial consultation.

To provide you with the most accurate proposal, please include: project type (website, app, etc.), estimated timeline, budget range, target audience, key features or requirements, existing branding materials, and any technical constraints or preferences. The more details you provide, the more precise our initial assessment will be.

Yes, we offer comprehensive maintenance and support packages including regular updates, security monitoring, performance optimization, content updates, and technical support. Our support services are designed to keep your digital presence running smoothly and securely long after project completion.

Absolutely! While we're based in Seoul, we work with clients globally. Our remote collaboration process includes regular video calls, project management tools, shared workspaces, and flexible scheduling to accommodate different time zones. We've successfully completed projects for clients across Europe, North America, and Asia.

Our support response times vary by urgency: Critical issues (site down, security breaches) are responded to within 2 hours during business hours; High priority issues within 4 hours; Standard support requests within 24 hours; General inquiries within 48 hours. We also offer priority support packages for clients requiring faster response times.